WISHIN has adopted privacy policies and security controls that provide assurances that sharing personal health information through WISHIN’s products, including WISHIN Pulse and WISHIN Direct+, is confidential and secure. WISHIN’s privacy policies and security controls are based on the requirements of the federal Health Insurance Portability and Accountability Act of 1996 as well as other state and federal and laws governing the protection of patients’ health information.

WISHIN incorporates their privacy policies and security controls into both its products and services and the WISHIN Participation Agreement, which is an agreement that is signed by all health care organizations that participate in WISHIN.

WISHIN’s privacy policies and security controls assure that:

  • All WISHIN privacy and security safeguards meet or exceed federal, state, and local requirements for the protection of health care information.
  • WISHIN and all WISHIN participants comply with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA Privacy Act) as well as other applicable state and federal laws governing the protection of patients’ health information.
  • WISHIN and all participating providers comply with the requirements of any federal or state laws offering special protections to sensitive health information, such as treatment records for mental health or alcohol or drug problems. 
  • All privacy and security measures are in place before participants begin to use WISHIN’s products and/or services.
  • WISHIN and WISHIN participants are able to monitor access to WISHIN’s products. System activity is automatically recorded so that all activity can be tracked and traced to its origination. Reports are generated from audit records and are used to provide transparency in how health information has been accessed or exchanged.
  • WISHIN is used only for purposes permitted under state and federal laws. 

For more information, see:

WISHIN Statement on Privacy, Security and HIPAA Compliance

Also, click here for other information about WISHIN's privacy and security safeguards.

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